Shipping is free for a minimum order of P 1000.

If your order falls below the minimum rate for free shipping, the rates are below:

Metro Manila: P60

Cavite, Laguna, Rizal: P80

Provincial: P125

For Metro Manila orders, it usually takes 3 business days. For provincial orders, it will take 5-7 days but is dependent on how soon you send the payment.

Please take note that sometimes due to unforeseen circumstances, deliveries may be delayed. If so, just email us and we will make sure to coordinate with you regarding your order.

For concerns regarding your delivery, please direct your inquiries to AirSpeed. A waybill number will be issued for your package upon turnover to the courier. Use this to track your package's progress. We are not liable for any delays on the part of the courier.

If you'd like to follow-up on your order, you may do so through our contact page!

Please send us a message for a shipping fee quotation.

Our products are formulated with safe ingredients but actives like the glycolic acid in our Glow Job 5% Glycolic Cream and Petal Skin Rose Clay Mask may not be recommended for pregnant and breastfeeding women. We recommend checking with your doctor before using any products to ensure that it is safe and suitable for your particular condition.

Our products are gentle enough to be used by teenagers as long as recommended use is followed, cleansers can be used up to twice a day and our exfoliators contain AHA which must be used only once a week for first time users and up to twice a week once skin has adjusted.

In Her Element products are made with botanically-derived ingredients but we don't claim to be organic. A brand must have proper certification from a certifying body such as the Organic Certification Center of the Philippines in order to rightly make that claim.

We do not test our products on animals. Our products are made with botanically-derived ingredients.

All our products have a sticker that states its manufacturing and expiration date.

Unfortunately if the item has been shipped out, you can not cancel your order.